Product Support Specialist
hace 1 semana
Job Requirements:
We are seeking a highly organized and detail-oriented Product Support Specialist to join our team at Greentelcommunications Trading Inc.
Key Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Assist customers with product inquiries, troubleshooting, and technical issues.
- Work closely with the sales and marketing teams to ensure seamless customer experiences.
- Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers.
- Collaborate with internal teams to resolve customer complaints and issues.
Qualifications:
- Bachelor's Degree in Office Management, Business Administration, or related field.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office applications and other relevant software.
Benefits:
- Competitive salary: Php13,000.00 - Php13,500.00 per month.
- Additional leave, employee discount, health insurance, life insurance, opportunities for promotion, paid training, and promotion to permanent employee.
- 8 hour shift, 13th month salary, anniversary bonus, bonus pay, and overtime pay.
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