Customer Engagement Consultant

hace 1 mes


Huelva, Huelva, España Veeam Software A tiempo completo
Role Overview:

Veeam Software is seeking a highly skilled Customer Engagement Consultant to join our team. As a key member of our customer success team, you will be responsible for developing and implementing customer engagement strategies that drive business growth and customer satisfaction.

Key Responsibilities:

Develop and execute a monthly high-value newsletter to effectively communicate with our customers.
Collaborate with cross-functional teams to build and support a customer awards program, recognizing and celebrating customer achievements.
Enhance and refine activities that bridge customer marketing efforts with the broader Veeam customer segment in the Community Forum.
Actively contribute to the improvement of existing processes and identify opportunities for innovation and optimization.
Create and measure programs that increase our marketable audience.
Evangelize and bring awareness to both internal and external audiences of the post-sale customer journey and the marketing impact.

Requirements:

4-7 years of proven work experience in a relevant role, preferably in customer engagement or customer marketing.
Demonstrated ability to apply a wide range of theories, concepts, principles, and methodologies to assignments with complex features.

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