Customer Service Specialist

hace 4 semanas


Valencia, Valencia, España Viking A tiempo completo

About this role

Viking is seeking a highly skilled and customer-focused individual to join their team as a Customer Consultant. As a key member of the team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Your key responsibilities

  • Respond to phone inquiries from customers who require roadside assistance
  • Work efficiently in various systems to resolve customer challenges
  • Assist partners in the insurance and automotive industry with queries related to roadside assistance

Requirements

  • Experience in customer service is an advantage
  • Fluent in Danish and English, both spoken and written
  • Good knowledge of data and technology
  • A clean criminal record is a prerequisite

What we offer

  • Newly renovated offices with sea views in a central location
  • A great working environment with experienced and curious colleagues
  • Comprehensive and structured training and opportunities for personal and professional development
  • A rotating schedule
  • Competitive conditions

We are looking for a motivated and solution-oriented individual who is comfortable working in a team and is passionate about delivering excellent customer service. If you are eager to learn and develop your skills, we encourage you to apply for this exciting opportunity.



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