Customer Service Representative
hace 1 mes
We're seeking a highly skilled Customer Support Specialist to join our team in Greece. As a Spanish speaker, you'll play a crucial role in providing exceptional customer service to our clients.
Key Responsibilities:- Provide top-notch support to customers via phone and email, addressing a range of issues.
- Deliver accurate and complete information by utilizing established procedures.
- Take ownership of customer queries, ensuring timely resolutions and responses.
- Build meaningful relationships with customers, answering their questions in a courteous, friendly, and professional manner.
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
- Create an exceptional customer experience that customers value and we're proud of.
- Collaborate with management to provide feedback and direction.
- Work-from-home possibility.
- Comprehensive health coverage and private health care.
- An attractive salary package with performance-based bonuses.
- Relocation support package for candidates outside Greece.
- Spanish C2 level.
- English B2 level.
- Ability to resolve customer concerns and create a seamless customer experience.
- Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
- Ability to guide customers through complex procedures from start to finish.
- EU citizenship or Greek residence card.
This is an incredible opportunity to join our team and make a meaningful impact. Apply now to take the first step towards a rewarding career with JL Talent Partners.
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