Customer Service Representative Dutch-speaking

hace 1 mes


Valencia, Valencia, España Digital Customer Care Company BV A tiempo completo
About the Job

We are seeking a highly skilled and motivated Customer Service Agent to join our team at Digital Customer Care Company BV. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer issues in a professional and courteous manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Develop and maintain a deep understanding of our clients' products and services

Requirements:

  • Excellent communication and interpersonal skills
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in the Dutch language (C1 level or higher)
  • Strong typing skills (300+ keystrokes per minute) and ability to multitask
  • Availability to work a minimum of 30 hours per week, including evenings and weekends

What We Offer:

  • A competitive hourly rate of 10-15 euros gross per hour
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment
  • Flexible working hours and the ability to work from home

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.



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