German Speaking Customer Service Representative
hace 4 semanas
Provide excellent customer service to German-speaking clients via telephone, email, WhatsApp, and live chat.
Address inquiries related to banking services, such as account setup, password recovery, and transaction-related issues.
Guide customers through the digital banking platform and help them resolve their issues promptly.
Ensure accurate and timely responses to all customer queries.
Inform customers about digital banking products and services designed for the German market.
Clearly explain the features, advantages, and potential risks of different banking and investment products.
Proactively offer appropriate banking solutions based on the customer's needs, while following regulatory guidelines.
Handle back-office duties, including managing customer emails, WhatsApp messages, and live chat inquiries.
Assist with account changes, document management, and other administrative processes.
Ensure all customer interactions are accurately recorded in the company's internal system.
Adhere to all banking regulations, ensuring transparency and customer protection.
Maintain ethical communication in line with regulatory standards.
Keep up-to-date with regulatory changes in digital banking that apply to the German market.
Meet or surpass quality and performance targets established by the company.
Achieve customer service goals and sales objectives while ensuring a customer-first approach.
Report any issues with the banking application and follow up on their resolution.
Requirements:
Fluent or native in German (C1 level or higher) with strong English skills.
Knowledge of Spanish is a plus but not required.
High school diploma or equivalent required; additional education in customer service or finance is beneficial but not mandatory.
Applicants must reside in Spain and have a reliable internet connection.
-
German Speaking Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Eco Plus Solutions A tiempo completoWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at Eco Plus Solutions. As a Remote Banking Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking clients via various communication channels.Key Responsibilities:Respond to customer inquiries via phone,...
-
Customer Service Representative Dutch-speaking
hace 3 días
Valencia, Valencia, España Digital Customer Care Company BV A tiempo completoDigital Customer Care Company BV is seeking a highly skilled and motivated Dutch-speaking Customer Service Representative (Freelance) to join our team.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and...
-
German Customer Service Representative in Portugal
hace 4 semanas
Valencia, Valencia, España Cross Border Talents A tiempo completoWe are looking for a German Customer Service Representative to join our team in Portugal. As a native German speaker, you will be responsible for providing exceptional customer service to our clients.Our company, Cross Border Talents, offers a unique opportunity to work in a dynamic and growing industry while enjoying the beautiful Portuguese lifestyle.The...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoWork in Portugal as a German Customer RepresentativeWe are Cross Border Talents, a company that offers a unique opportunity to make a career while enjoying life in Portugal. Our amazing food, warm people, and beautiful beaches make it an ideal destination for those looking to grow in a company with a diverse portfolio of IT, Customer Service, Media, Sales,...
-
Valencia, Valencia, España David Kennedy Recruitment A tiempo completoJob Title: German Speaking Business Development RepresentativeWe are working with a leading Outsourcing/BPO company that is seeking a highly motivated and experienced German-speaking Business Development Representative for their Valencia office.This exciting opportunity will see you provide expert assistance to clients and partners, creating business...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoJob Title: German Customer Service Representative in PortugalCompany Overview: At Cross Border Talents, we are committed to providing top-notch customer service to clients across Europe. Our team of experts is dedicated to delivering exceptional support and ensuring our clients receive the best possible experience.Salary: We offer a competitive salary...
-
German Language Customer Service Representative
hace 3 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoJob Title: Customer Experience Professional - German LanguageLocation: RemoteJob Type: Full-timeAbout Us: The Learning Experience #221 is a dynamic and creative team that values customer satisfaction and retention.Job Description:We are seeking a highly skilled German Language Customer Service Representative to join our team. As a Customer Experience...
-
German Speaking Sales Representative
hace 2 semanas
Valencia, Valencia, España Recruitment Direct A tiempo completoJob Title: German Speaking Sales RepresentativeAbout the Role: We are seeking a highly skilled German speaking sales representative to join our team in Barcelona. As a sales representative, you will be responsible for building relationships with potential clients and closing sales deals.Key Responsibilities: • Cold call potential independent retailers •...
-
German Language CX Representative
hace 21 horas
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoIn this role, you will play a key part in shaping the customer experience at our fintech startup in Valencia. As a German-speaking CX representative, you will work closely with colleagues from diverse backgrounds to deliver outstanding service to our clients. With a focus on innovation and problem-solving, you will use your technical skills to troubleshoot...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoCustomer Service Specialist - German SpeakerWe are seeking a highly motivated and customer-focused German speaker to join our team as a Customer Service Specialist. As a key member of our international client's customer service team, you will be responsible for providing exceptional support to B2B customers across various channels.Key...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cross Border Talents. As a key member of our international client service team, you will be responsible for providing exceptional customer support to businesses across the globe.The ideal candidate will have native-level German language skills and fluent English...
-
German Speaking Customer Service and Sales Coordinator
hace 3 semanas
Valencia, Valencia, España Puckator A tiempo completoWe are Puckator, a renowned giftware designer and supplier to the retail trade with a presence in the UK, Spain, and Italy. To strengthen our European business, we are seeking a highly motivated German-speaking Customer Service and Sales Administrator to join our DACH Department.This role offers a fantastic opportunity for the right candidate to work in a...
-
Customer Service Representative for Canon in Athens
hace 4 semanas
Valencia, Valencia, España Blu Selection A tiempo completoJob Title: Customer Service Representative for Canon in AthensAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Canon in Athens. As a key member of our international team, you will be responsible for providing exceptional customer service and technical support to our...
-
Customer Service Representative for Canon in Athens
hace 4 semanas
Valencia, Valencia, España Blu Selection A tiempo completoCustomer Service Representative for Canon in AthensAre you looking for a career opportunity that combines customer service with cultural exchange? We are seeking a Customer Service Representative for Canon in Athens to join our international team.Responsibilities:Assist customers in the use of Canon products and servicesProvide professional customer service...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Webhelp A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As an Inbound Sales and Customer Service Agent, you will be responsible for handling customer inquiries and sales opportunities with a focus on providing exceptional service and driving sales growth.Key Responsibilities:Manage customer requests and resolve issues in...
-
Customer Service Sales Representative
hace 3 semanas
Valencia, Valencia, España Webhelp Spain A tiempo completoUnlock Your Potential as a Customer Service Sales RepresentativeAre you looking for a challenging and rewarding career in customer service and sales? We're a global technology and services leader that powers the brands of the future, and we're seeking a talented individual to join our team as a Customer Service Sales Representative in Valencia.About the...
-
German Speaker Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Cross Border Talents A tiempo completoAt Cross Border Talents, we are seeking a highly skilled German speaker to join our customer service team. As a German Language Customer Support Specialist, you will be responsible for providing top-notch support to our international clients.Key Responsibilities:Support B2B customers over the phone, email, and chat in German and EnglishCommunicate with...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Webhelp A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As an Inbound Sales and Customer Service Agent, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key Responsibilities:Manage customer requests and resolve issues in a timely and professional manner.Qualify...
-
German Speaking Customer Advisor
hace 4 semanas
Valencia, Valencia, España Eco Plus Solutions A tiempo completoJob Title:German Speaking Customer Advisor - Digital Banking ExpertJob Summary:We are seeking a highly skilled German Speaking Customer Advisor to join our digital banking team. As a key member of our team, you will be responsible for providing exceptional customer service to our German-speaking clients via multiple communication channels.Main...
-
Valencia, Valencia, España Digital Customer Care Company BV A tiempo completoAbout the JobWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Digital Customer Care Company BV. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key Responsibilities:Provide timely...
