Customer Service Representative

hace 2 semanas


Valencia, Valencia, España Webhelp A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As an Inbound Sales and Customer Service Agent, you will be responsible for handling customer inquiries and sales opportunities with a focus on providing exceptional service and driving sales growth.

Key Responsibilities:

  • Manage customer requests and resolve issues in a timely and professional manner
  • Qualify and pass on sales opportunities to the sales team
  • Provide product and service information to customers
  • Meet and exceed sales targets and customer satisfaction goals

Requirements:

  • Polish native level speaker
  • Fluent in English
  • Fluent in Russian or German is a plus
  • Customer service driven
  • Organized and efficient
  • Cross-selling and up-selling skills
  • Proactive and service-oriented attitude
  • Good selling skills
  • IT literate
  • Minimum of 1-year relevant experience

We Offer:

  • Full-time contract with 39 hours/week
  • Long-term contract
  • Competitive salary and bonus structure
  • Regular and permanent incentives
  • Specific compensation model based on overachievement

Start Date: Immediate

Holidays: 23 working days of paid annual leave



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