Customer Service Representative
hace 1 semana
The Customer Service Representative at Graybar is responsible for providing exceptional customer service and selling solutions to meet customer needs.
This role involves handling customer inquiries, resolving issues, and providing technical support to ensure customer satisfaction.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide technical support to customers and end-users.
- Assist Account Managers in providing a total Graybar solution.
- Consult with clients and customers to resolve problems and provide support.
- Participate in training sessions, trade shows, and sales meetings as requested.
Requirements:
- Minimum Grade 12 education.
- Broad knowledge of Graybar's products and services.
- One to three years of related sales experience.
- Excellent time management and organizational skills.
- Strong relationship building skills.
- Ability to work with all levels of employees and management.
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