Customer Service Representative
hace 3 semanas
Customer Service Representative
At Helloprint, we are seeking a Customer Service Representative to join our team in Valencia.
The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide proactive assistance to customers in finding the right product and service
- Practice our core value of 'Think like a customer'
Requirements:
- Fluent in English (written and verbal)
- Bachelor's or Master's degree and University agreement
- Available for a minimum period of 20 weeks
- Experience in Customer Service is a plus
- Solution-oriented mindset and problem-solving skills
- Dynamic and flexible personality
- Willingness to relocate or already based in Valencia
Why Helloprint:
- Great Place To Work-Certified
- Unique culture and challenges at a fast-growing e-commerce company
- Dynamic, entrepreneurial, and international environment
- Great community of young professionals in Valencia
- Opportunities to grow and design yourself
- Support with Spanish administration processes and relocation
- Best events, Friday drinks, and free Spanish classes
- Attractive discounts on Urban Sports Club
- Free Bueno Bootcamp and attractive discounts on Urban Sports Club
- Breakfast, Lunch, and healthy snacks are on us
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