Customer Service Representative

hace 3 semanas


Valencia, Valencia, España Viking A tiempo completo

We're seeking a Customer Service Representative to join our team. As an Customer Service Representative, you will be responsible for providing top-notch service to customers in need of assistance while traveling abroad. Your daily routine will involve receiving and handling incoming calls to assist customers, checking their travel insurance coverage, referring them to hospitals or arranging their journey back home. You will also convey information gathered from customers to our partners and insurance companies.

We offer a comprehensive onboarding program for this role, and as a team, we're committed to providing excellent training and support. You'll have opportunities for professional and personal development, a great working environment with a wealth of expertise and social events, and new and stylish offices in the heart of Torrevieja with a view of the sea.

To excel in this role, you should have experience in customer service, fluency in Danish, Swedish or Norwegian, both written and spoken, and proficiency in English, both written and spoken. It's an advantage if you have a medical background, such as a nurse, but it's not a requirement. You should also be positive, approachable, solution-oriented, and goal-oriented, with a natural curiosity and eagerness to acquire knowledge. We're looking for someone who is comfortable working in a dynamic setting, is a team player, and can work independently and be relatively self-reliant.



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