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Customer Service Representative
hace 1 mes
We are seeking a skilled Customer Service Representative to join our team in Valencia, Spain. As a representative, you will be responsible for providing exceptional customer service to our clients, handling administrative and technical inquiries, and working collaboratively with our team to achieve our goals.
Key Responsibilities:- Provide timely and effective responses to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with our team to achieve sales and customer satisfaction goals
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Fluency in Dutch or Flemish and English
- Previous customer service experience is an asset, but not required
- Basic computer skills and ability to learn new software
- Flexibility and punctuality regarding working hours, including evening and weekend shifts
- Paid training and ongoing support
- A dynamic and people-oriented work environment
- Market-based basic salary with the possibility of a bonus
- Employee benefits, including meal card, transport card, and private insurance
- 4 company outings per year
- Free fruit and drinking water
- Growth opportunities and professional development
