German Speaking Customer Service Representative

hace 1 semana


Valencia, Valencia, España Eco Plus Solutions A tiempo completo

We are seeking a highly skilled German Speaking Customer Service Representative to join our team at Eco Plus Solutions. As a Remote Banking Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking clients via various communication channels.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, WhatsApp, and live chat.
  • Assist clients with banking-related queries, including account issues, password resets, and transaction assistance.
  • Guide customers through the digital banking platform and help them resolve their issues promptly.
  • Ensure accurate and timely responses to all customer queries.

Requirements:

  • Fluent or native in German (C1 level or higher) with strong English skills.
  • High school diploma or equivalent required; additional education in customer service or finance is beneficial but not mandatory.
  • Reside in Spain and have a reliable internet connection.

As a German Language Customer Advisor, you will play a crucial role in ensuring our customers receive the best possible service. If you have a customer-first approach and strong communication skills, we encourage you to apply for this exciting opportunity.



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