German Customer Service Representative

hace 2 días

Valencia, Valencia, España Cross Border Talents A tiempo completo
Customer Service Representative - German Language

We are seeking a highly motivated and customer-focused German Language Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.

Responsibilities:
  • Provide responsive and professional support to customers via phone, email, and chat
  • Communicate effectively with customers to resolve issues and find solutions
  • Utilize innovative tools and technologies to improve customer experience and satisfaction
  • Work collaboratively with internal teams to resolve customer inquiries and concerns
  • Contribute to the development and implementation of process improvements to enhance customer journey and satisfaction
Requirements:
  • Native level German and fluent English
  • Minimum 6 months of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to think creatively and outside the box
  • Technical background and proficiency with computers
Benefits:
  • Spanish language classes
  • Mindfulness classes
  • Great Friday evening drinks
  • Fitness bootcamps to stay fit and active

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