German Speaker Customer Service Representative

hace 2 días


Valencia, Valencia, España Cross Border Talents A tiempo completo
Customer Service Specialist - German Speaker

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a German speaker, you will be responsible for providing exceptional support to our international clients.

Key Responsibilities:
  • Support B2B customers via phone, email, and chat
  • Communicate with customers to find solutions to their problems
  • Troubleshoot, innovate, and manage change
  • Use the latest technology and AI integrations
  • Control and handle payment inquiries
  • Improve customer satisfaction and NPS through excellent service
Requirements:
  • Native level German and fluent English
  • Minimum 6 months of customer service experience
  • Excellent communication skills
  • Interest in innovation and problem-solving
  • Technical background an advantage
What We Offer:
  • Spanish classes
  • Mindfulness classes
  • Great Friday evening drinks
  • Fitness bootcamps


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