German Language Customer Service Specialist

hace 2 semanas

Valencia, Valencia, España Cross Border Talents A tiempo completo
Customer Service Representative - German Language

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Provide customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed customer satisfaction targets
Requirements:
  • Native level German and fluent English
  • Customer service experience minimum 6 months
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Technical background is an advantage
What We Offer:
  • Spanish classes
  • Mindfulness classes
  • Great Friday evening drinks
  • Fitness bootcamps to stay fit and active

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