German Language Customer Service Representative

hace 1 mes


Valencia, Valencia, España Cross Border Talents A tiempo completo
Customer Service Specialist - German Speaker

We are seeking a highly motivated and customer-focused German speaker to join our team as a Customer Service Specialist. As a key member of our international client's customer service team, you will be responsible for providing exceptional support to B2B customers across various channels.

Key Responsibilities:
  • Communicate with customers to resolve issues and find solutions
  • Utilize troubleshooting skills to resolve complex customer queries
  • Work collaboratively with internal teams to improve business processes and customer journey
  • Provide expert-level support on our client's platforms and tools
  • Flag and escalate customer queries as necessary
Requirements:
  • Native-level German and fluent English
  • Minimum 6 months of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to think outside the box and find creative solutions
  • Technical background is an advantage
What We Offer:
  • Spanish language classes
  • Mindfulness classes
  • Regular team-building activities
  • Opportunities for professional growth and development

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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