Customer Service Representative
hace 4 semanas
We are seeking a highly skilled and dedicated Customer Care Consultant to join our team in Valencia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective support to customers through various communication channels.
- Assist customers with pre-sales, general inquiries, and technical support issues.
- Adapt the brand's voice and tone for interactions on private and public channels.
- Provide product information to customers and ensure excellent customer satisfaction.
- Dutch native (or Flemish) and English fluent.
- Committed and dedicated.
- Team player with strong listening skills.
- Service-minded person with the ability to handle conflicts in a constructive manner.
- Strong communication skills.
- 1600€ gross per month.
- 39h/week, Mon-Fri 09:00 - 20:00; Sat 09:00 - 18:00.
- Training - 4 weeks and working with a buddy system.
- Hybrid system, just a few days at the office.
- Spanish lessons.
- Constant, on-the-job training.
- International environment.
- Support from the company regarding paperwork (NIE and SSN).
Valencia is a cosmopolitan city with a modern look and a rich history. It offers a delicious gastronomic culture, beautiful surroundings of nature and beaches, and an up-and-coming start-up paradise.
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