Client Success Manager

hace 1 semana


Barcelona, Barcelona, España Gartner A tiempo completo

About the Role:

The Client Success team at Gartner is responsible for delivering exceptional customer service and driving business growth through strategic partnerships with clients. As a Client Success Manager, you will work closely with senior-level executives and other stakeholders to understand their business priorities and develop tailored solutions to drive value and retention.

Key Responsibilities:

  • Build and maintain strong relationships with clients across various business functions and companies
  • Develop and implement client success plans to drive high-value outcomes and client retention
  • Collaborate with internal Gartner teams to leverage expertise and capabilities to deliver exceptional client experiences
  • Identify and capitalize on opportunities to upsell and cross-sell Gartner services to clients

Requirements:

  • 3+ years of experience in client-facing roles, preferably in a business development or account management capacity
  • Strong communication, collaboration, and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

About Gartner:

Gartner is a leading research and advisory company that helps organizations navigate the complexities of the digital age. Our mission is to empower leaders to make informed decisions that drive business success. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion.

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Equal Employment Opportunity:

Gartner is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.


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