Client Success Manager

hace 1 semana


Barcelona, Barcelona, España Inbenta Technologies A tiempo completo
About Inbenta Technologies

We are a global technology company headquartered in Texas, USA, with offices and team members around the world. Our mission is to develop innovative solutions that help businesses succeed in the digital age.

Job Description

We are seeking a talented Client Success Manager to join our team in Barcelona. As a key member of our Client Success team, you will be responsible for managing and growing relationships with our client base.

Main Responsibilities
  • Understand customer needs and align Inbenta solutions to solve those needs.
  • Manage and retain current business through proactive engagement, servicing, and support.
  • Generate cross-sell and upsell opportunities to share with the Sales team for revenue expansion.
  • Work collaboratively with cross-functional teams to identify, capture, and track solution success criteria.
  • Actively monitor client activity and proactively work with clients to realize the full value of the Inbenta solution.
  • Create and manage quarterly business reviews to engage customers in innovation of new solutions and continuous improvement of current implementations.
  • Develop high levels of customer engagement and satisfaction while focusing on revenue growth.
Requirements
  • Strong technical selling background and experience.
  • Ability to work collaboratively with cross-functional teams.
  • Excellent communication and interpersonal skills.
  • Proven track record of success in client management and revenue growth.
What We Offer

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.


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