Customer Service Ambassador

hace 7 días


Barcelona, Barcelona, España Pragmatic Play A tiempo completo

About the Role:

We're seeking a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to customers, ensuring they have a clear understanding of our offerings.
  • Escalate complex issues to senior team members or subject matter experts as needed.
  • Maintain accurate records of customer interactions and update our CRM system accordingly.

Requirements:

  • Proficiency in English (bilingualism is a plus).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.

What We Offer:

  • A competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to cutting-edge technology and tools.

Join Our Team:

We're a global technology and services leader, and we're committed to delivering exceptional customer experiences. If you're passionate about customer service and want to be part of a team that's shaping the future of technology, we encourage you to apply.



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