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Customer Service Ambassador
hace 1 mes
We are seeking a skilled Customer Service Ambassador to join our team at Recruit4. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our international travelers.
Key Responsibilities:- Listen to, respond to, and mediate between travelers and accommodation suppliers worldwide, ensuring top-notch customer service.
- Clarify inquiries regarding services, payments, and technical requirements, providing precise information, and following established processes via email and phone.
Requirements:
- Language Skills: Proficient in Slovenian (C2 level) and advanced English.
- Communication: Excellent written and spoken communication and interpersonal skills.
- Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
- Mindset: Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
- Work Approach: Goal-oriented, adaptable to changing priorities and business processes.
Benefits:
- Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.
- Health Insurance: Free private health insurance is available upon securing a permanent contract.
- Flexible Remuneration: Options for nursery school transport after the probation period.
- Work Environment: A multicultural and international atmosphere with modern office spaces, well connected by public transport and close to the Westfield Glories shopping mall.
- Perks: Free coffee daily and free fruit once a week.
- Career Development: Be part of an industry-leading department with great opportunities for learning and career growth.
- Training: Three weeks of initial training and ongoing personal coaching.
Location: Barcelona, Spain
