Customer Service Ambassador
hace 4 semanas
At CPM International, we're dedicated to delivering exceptional customer experiences across multiple languages and markets. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive top-notch support and service.
Key Responsibilities:
- Provide outstanding customer service through every interaction
- Handle customer inquiries via telephone, email, and social media to meet customer needs
- Constantly improve brand and product knowledge to deliver high-quality information
- Embody our company values and act as a brand ambassador
Requirements:
- Fluent level of French/German with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- Genuine passion for delivering outstanding customer service
- Previous experience in a customer-facing role or call centre environment (a plus)
What We Offer:
- Competitive salary
- Full or part-time opportunities (39 or 20 hours/week)
- Temporary contract with a 1-month probation period
- Hybrid office work model
- Training and development opportunities
- Employee Assistance Program
- Employee Benefits Club
- Option to sign-up for discounted private health insurance
- Referral program
Our Process:
- Submit your CV highlighting achievements and responsibilities
- Email, phone screening, and video interview
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