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Customer Service Ambassador
hace 1 mes
We are seeking a highly skilled Customer Service Ambassador to join our team at Recruit4. As a key member of our international support team, you will play a pivotal role in delivering exceptional customer experiences for our global clients.
Key Responsibilities:- Provide top-notch customer service to international travellers, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with accommodation suppliers worldwide to ensure seamless communication and resolution of customer concerns.
- Utilize advanced language skills to communicate effectively with clients, including proficient Serbian (C2 level) and advanced English.
- Language Skills: Proficient in Serbian (C2 level) and advanced English.
- Communication: Excellent written and spoken communication and interpersonal skills.
- Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
- Mindset: Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
- Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.
- Health Insurance: Free private health insurance is available upon securing a permanent contract.
- Flexible Remuneration: Options for nursery school transport after the probation period.
A multicultural and international atmosphere with modern office spaces, well connected by public transport and close to the Westfield Glories shopping mall.
Free coffee daily and free fruit once a week.
Be part of an industry-leading department with great opportunities for learning and career growth.
Three weeks of initial training and ongoing personal coaching.
Location Barcelona, Spain
