High Growth Fintech Support Specialist

hace 3 semanas


Madrid, Madrid, España Ebury A tiempo completo

**Company Overview**

Ebury is a global FinTech firm applying new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to traditional methods.

We are seeking a talented Technical Support Engineer, now referred to as High Growth Fintech Support Specialist, to become an integral part of our support engineering team. In this role, you will collaborate with specialists providing comprehensive support across all areas of our business.

Salary: Our competitive salary reflects the growth potential and complexity of the position, estimated at £40,000 - £60,000 per annum for this Madrid-based role.

Job Description:**

In this challenging yet rewarding position, you will:

  • Troubleshoot applications, services, and infrastructure issues reported by end-users of systems developed by our engineering teams.
  • Verify and document issues and bugs for accurate tracking and escalation.

Benefits: We offer a range of meaningful benefits to meet your needs, including:

  • A competitive salary package.
  • Continuous professional growth through our career progression framework with regular reviews.
  • Equity process through a performance bonus.
  • An allowance for annual paid time off and local public holidays.
  • Ongoing personal development through training and certification.

About Ebury:

We stand against discrimination in all forms and have no tolerance for intolerance. At Ebury, you'll find an inclusive workplace where diversity is valued and celebrated. If your background doesn't exactly match the requirements, we encourage you to apply anyway.



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