IT Operations and Technical Support Specialist

hace 4 días


Madrid, Madrid, España Rosie'S People A tiempo completo

We are seeking an experienced IT Operations and Technical Support Specialist to join our team at Rosie's People. This is a fantastic opportunity for a proactive problem-solver with a passion for innovation and the fintech industry to make an impact.

Job Summary

The successful candidate will be responsible for ensuring the smooth operation of our IT systems, providing exceptional support to colleagues, and implementing efficient solutions to enhance workflows and operational effectiveness.

About Rosie's People

We are a fast-paced fintech company that values innovation and collaboration. Our team is passionate about delivering excellent results and making a positive impact in the industry.

Key Responsibilities
  • Manage and maintain IT systems, including installing, reinstalling, replacing, organizing, tagging, and securing hardware and software.
  • Provide day-to-day IT support to colleagues, handling joiners, movers, and leavers, as well as managing access control and computers using a modern tech stack.
  • Collaborate with the Infosec and People Ops teams to develop and implement internal IT processes.
  • Find and implement IT solutions to improve efficiency and streamline operations.
Requirements
  • A minimum of one year of relevant professional experience.
  • A strong aptitude for identifying and implementing efficient solutions to enhance workflows and operational effectiveness.
  • Experience in managing Apple computers and MDM systems (e.g., Jamf), Atlassian tools (Confluence, Jira, Service Desk), Google Workspace, identity providers (e.g., JumpCloud, Okta), and various SaaS platforms.
  • Excellent communication skills and fluency in English.
  • Ability to thrive in dynamic environments and collaborate with international teams.
Salary Information

The estimated annual salary for this position is between $80,000 and $110,000, depending on experience and qualifications.



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