IT Support Specialist

hace 19 horas


Madrid, Madrid, España Salve Consulting A tiempo completo

**Job Overview**

We are seeking an experienced IT Support Specialist to join our dynamic team at Salve Consulting. As a key member of our support team, you will be responsible for delivering exceptional technical assistance to clients with service contracts.

The ideal candidate will have a strong command of PC hardware, network technology, and familiarity with ticketing and remote support tools. Proficiency in Microsoft Windows OS and MS Office Suite is also essential.

We offer a competitive salary range of **€45,000 - €60,000 per annum**, depending on experience, plus additional benefits such as flexible work planning, regular team-building events, and a comprehensive training program to stay updated on new products and services.

**Key Responsibilities:**

  • Address and resolve client inquiries for those with service contracts, ensuring timely support and clear communication.
  • Document all support actions and solutions in the ticketing system.
  • Work closely with other departments to ensure seamless support and communication.

**Required Skills and Qualifications:**

  • Completed IT training or equivalent experience in the IT field.
  • Minimum 2-3 years of hands-on experience in IT support.
  • Fluent in German (C2 level).

**Benefits:**

  • Combination of office and remote workdays to support work-life balance.
  • Continuous training to stay updated on new products and services.
  • Equipped with the latest hardware and software to streamline tasks.

**How to Apply:**

Please submit your CV along with a cover letter detailing your technical experience and passion for solving IT challenges.


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