Tech Support Specialist

hace 4 días


Sevilla, Sevilla, España Ebury A tiempo completo
Technical Support Engineer Opportunity

Ebury, a global FinTech firm, is seeking a skilled Technical Support Engineer to join our support engineering team.

About Ebury

We are a hyper-growth company named one of the top 15 European Fintechs to work for by AltFi. Our products include FX risk management, trade finance, currency accounts, international payments, and API integration.

Key Responsibilities
  • Troubleshoot applications, services, and infrastructure issues reported by end-users
  • Verify and document issues and bugs for accurate tracking and escalation
  • Manage incidents, including communication with stakeholders and coordination with development teams
Benefits and Salary

As a Technical Support Engineer at Ebury, you can expect a competitive salary (estimated €55,000 - €65,000 per year), continuous professional growth through our career progression framework, equity process through a performance bonus, and an allowance for annually paid time off as well as during local public holidays.

Why Join Ebury?

We believe in inclusion and stand against discrimination in all forms. Our technology team is dedicated to building a diverse and inclusive workplace. If your background doesn't match exactly the requirements, we encourage you to apply anyway.


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