Technical Support Specialist for Lifts
hace 19 horas
Company Overview
MP Ascensores is a Spanish company with over 30 years of experience in the Lift Sector, offering intelligent mobility solutions through manufacturing, design, installation, maintenance, and modernisation of lifts and escalators.
Salary
We offer an attractive salary package, estimated to be around €45,000 - €60,000 per year, depending on qualifications and experience.
Job Description
As a Technical Support Specialist for Lifts, you will provide expert technical support to both national and international customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimise solutions and prevent recurring problems.
Main Responsibilities:
- Providing remote support to customers via phone, email, or other communication tools;
- Conducting site visits to diagnose and repair equipment faults;
- Supervising and guiding the commissioning of equipment at customer sites;
- Training customers in the use and maintenance of equipment;
- Interacting with other company departments to identify recurring issues, propose solutions, and improve products and services;
Required Skills and Qualifications:
- At least two years of experience in telephone technical support and/or lift assembly and supervision;
- Proficiency in English is essential;
- Knowledge of a second language such as French, German, Spanish, or Dutch will be highly regarded;
- Problem-solving ability, communication skills, proactivity, and customer orientation;
Benefits:
- Competitive salary package;
- Ongoing professional development opportunities;
- A dynamic and multidisciplinary team environment;
- The chance to work with a prestigious international company in the Lift Sector.
Others:
MP Ascensores offers a positive and open work environment where individual development is key to the company's growth. If you are interested in joining our team, please submit your application.
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