Elevator Technical Support Specialist

hace 1 mes


Sevilla, Sevilla, España Directwerven A tiempo completo
Company Overview
A leading international company in the lift sector, MP Ascensores has over 30 years of experience designing and offering intelligent mobility solutions. Our mission is to provide innovative products and services that meet the evolving needs of our customers.

About the Role
We are seeking an Elevator Technical Support Specialist to join our team. This role will be responsible for providing expert technical support to both national and international customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimise solutions and prevent recurring problems.

Job Description
The successful candidate will have at least two years of experience in telephone technical support and/or lift assembly and supervision. Proficiency in English is essential, and knowledge of a second language such as French, German, Spanish, or Dutch will be highly regarded. The ideal candidate will possess problem-solving ability, communication skills, proactivity, and customer orientation.

Main Responsibilities
- Providing remote support to customers via phone, email, or other communication tools
- Conducting site visits to diagnose and repair equipment faults
- Guiding commissioning processes
- Providing product training to customers
- Interacting with other company departments to escalate issues and find solutions to prevent recurring problems

Requirements
- At least two years of experience in telephone technical support and/or lift assembly and supervision
- Proficiency in English
- Knowledge of a second language such as French, German, Spanish, or Dutch (highly regarded)

Benefits
- Competitive salary: €50,000 - €60,000 per year (dependent on experience)
- Opportunity to work with a prestigious international company in the lift sector
- Collaborative and multidisciplinary team environment
- Professional development and growth opportunities

How to Apply
If you are interested in this role, please submit your application through our official website. Our application procedure consists of a short introduction followed by a personal interview. If both sides are happy with this, you will soon receive an offer.

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