IT Support Specialist
hace 12 horas
**Job Summary**
We are seeking an experienced IT Support Specialist to join our team at Admiral Europe Tech. In this role, you will be responsible for providing technical assistance and support to our employees.
About the Role:
The IT Support Specialist will be the first point of contact for employees with technical issues or concerns. You will be responsible for troubleshooting and resolving a wide range of technical problems, from basic computer issues to complex software and hardware problems.
Key Responsibilities:
- Provide technical support and assistance to employees via phone, email, and in-person.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Document and track technical issues and resolutions using our ticketing system.
- Collaborate with other IT teams to resolve complex technical issues.
- Stay up-to-date with new technologies and advancements in the field.
Requirements:
- 2+ years of experience in IT support or a related field.
- Strong knowledge of computer systems, hardware, and software.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Bachelor's degree in Computer Science or a related field.
What We Offer:
- A competitive salary of $65,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous 401(k) matching program.
- Opportunities for professional growth and development.
About Us:
Admiral Europe Tech is a dynamic and innovative company that values its employees and provides a supportive and collaborative work environment.
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