Sales Performance Coach

hace 4 semanas


Zaragoza, Zaragoza, España Pandora AS A tiempo completo

Job Summary

The Sales Trainer will be responsible for providing on-the-job coaching and support to store staff, as well as collaborating closely with Regional Sales Managers (RSMs) and District Sales Managers (DSMs) to improve key performance indicators (KPIs) and enhance overall team performance.

Key Responsibilities

  • Provide coaching and mentoring to store staff to improve sales performance and customer satisfaction.
  • Collaborate with RSMs to identify areas for improvement and develop action plans to address them.
  • Work with DSMs to assess team performance and identify opportunities for improvement.
  • Develop and implement training programs to enhance sales skills and knowledge.
  • Partner with merchandising, marketing, visual merchandising, and operations departments to align training objectives with broader business goals.

Requirements

  • Strong communication, leadership, and collaboration skills.
  • Ability to work in a fast-paced environment and meet changing deadlines.
  • Proven experience in sales training and development.
  • Knowledge of sales principles and practices.

What You Will Do

The Sales Trainer will primarily be responsible for providing on-the-field coaching and support to store staff, as well as collaborating closely with RSMs and DSMs to improve KPIs and enhance overall team performance.

Training Project Management

  • End-to-end project management, including identifying needs, working as a group, and implementing training materials.
  • Use of training tools with sales teams at collection launches, including storytelling and sales arguments.
  • Creation of toolkits for sales teams depending on their needs.
  • Creation of training workshops depending on the needs of sales teams.
  • Adaptation of Global Training content for the local market.

Training (In Person and Virtually)

  • Create and develop training content in line with business needs and training cadence.
  • Lead training sessions, from 30 minutes to 2 days long.
  • Train different sales teams, including Owned and Operated Stores, Franchises, and Multibrands.

E-Learning

  • Adapt Global learning content and update training modules on the training platform.

Administration

  • Prepare training and logistics.
  • Follow up on and analyze training feedback from colleagues.
  • Follow up on the completion rate of online training.


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