Reservations Team Member

hace 6 días


Cádiz, Cádiz, España AccorHotel A tiempo completo

Job Description

 

As a Reservations Agent at AccorHotel, you will play a key role in promoting and selling our hotel rooms and facilities.

A little bit about what you will be doing:

  • Take telephone enquiries for leisure room bookings using the right level of efficiency and sales techniques.
  • Respond to enquiries via our website, email, and letter, in a timely manner with the appropriate level of efficiency and sales techniques.
  • Have a good knowledge of our Resorts facilities, in order to sell them to our guests.
  • Assist with the procedure for group bookings – inputting of rooming list, and group amendments.
  • Have sufficient knowledge of the packages that are available in order to sell them.

Qualifications

  • Service-focused personality
  • Proven ability to build and maintain good relationships
  • Previous experience within a similar role is preferred
  • Hospitality experience is essential
  • A high level of both Spanish and English, spoken and written, is essential.

Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.

What's in it for you:

  • Competitive Salary and Benefits
  • Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world


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