Customer Service Ambassador
hace 1 día
Company Overview
At Accorhotel, we strive to deliver exceptional experiences for our guests. Our team members are dedicated to creating a warm and welcoming atmosphere that makes every stay unforgettable.
Salary
We offer a competitive salary of $45,000 per annum, commensurate with your experience and qualifications. This includes a range of benefits and perks that make working with us truly rewarding.
Job Description
As a Customer Service Ambassador at Accorhotel, you will be the face of our brand, ensuring that every guest feels valued and cared for. Your key responsibilities will include:
• Engaging with daily operations of outlet services such as effectively handling customer concerns, implementing standards of service for guests, and maintaining cleanliness and condition of work areas.
• Coordinating seating, flipping tables, escorting guests to their tables, and working closely with servers and bus persons to provide assistance.
• Organizing outlet reservations and providing prompt, courteous, and efficient food and beverage service.
Required Skills and Qualifications
To succeed in this role, you will need to possess excellent communication and organizational skills, with the ability to handle a multitude of tasks while working cohesively as part of a team. A minimum of one year's experience in hospitality or customer service is advantageous, although training will be provided for the right candidate. You should also be knowledgeable in Microsoft Office applications and restaurant reservation software.
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
• Competitive salary and benefits package
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe
• Learning programs through our Academies to promote growth and development
• Opportunity to develop your talent and grow within your property and across the world
Others
At Accorhotel, we believe in investing in our people and providing them with the tools they need to succeed. We are committed to equality and diversity, and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and want to join a dynamic team, please apply now
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