Experience Resort Ambassador
hace 1 semana
Job Overview
We are seeking an exceptional individual to join our team as a Resort Representative in the Cadiz / Costa Ballena area. As a key member of our resort team, you will play a vital role in delivering outstanding customer service and creating unforgettable experiences for our guests.
About Us
Jet2 Limited is the UK's number one tour operator, offering a wide range of holiday options to destinations across the globe. We pride ourselves on providing exceptional customer service and exceeding expectations.
Salary and Benefits
The successful candidate will receive an excellent salary with annual pay review, fully paid training and IT equipment, and monthly 1-1 meetings with their Team Leader. Other benefits include career progression and development opportunities, 31 days' holiday entitlement per annum, and discounts on Jet2 flights and holidays.
Key Responsibilities
As a Resort Representative, your primary responsibilities will include:
- Delivering VIP industry-leading customer service to our valued customers
- Working closely with internal and external stakeholders to create memorable experiences for our guests
- Utilising a sales-through-service approach to recommend local experiences and attractions that match our customers' needs
- Resolving customer queries and issues efficiently and effectively
- Representing Jet2 Limited during scheduled hotel visits and virtual interactions
- Maintaining a strong brand presence within our hotels and resorts
Requirements
To be considered for this exciting opportunity, you will need to hold full right to work documents for Spain and be living in the destination or willing to source your own accommodation. A valid driver's license and access to a motorised vehicle are also essential due to the level of travel required in the role. Operational requirements may involve early starts, late finishes, split shifts, and working weekends.
Estimated Salary
The estimated annual salary for this position is £23,000 - £28,000 depending on experience and qualifications.
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