Hospitality Ambassador
hace 5 días
We are seeking a highly skilled and dedicated Hospitality Ambassador to join our team at Accorhotel. This role is perfect for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests.
Salary and BenefitsThe salary for this position ranges from $45,000 to $65,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits including discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
Responsibilities- Deliver Exceptional Customer Service: Consistently provide professional, friendly, and engaging service to guests, responding to their needs in an informative and helpful way.
- Beverage and Food Knowledge: Have full knowledge of beverage lists and promotions, menu items, and preparation methods, enabling you to make informed recommendations to guests.
- Food and Beverage Delivery: Deliver food and beverage orders in a timely and accurate manner, ensuring that guests receive their orders as requested.
- Safety and Sanitation: Maintain a clean and safe environment by following all safety and sanitation policies when handling food and beverage.
- Previous Experience: Previous Food & Beverage service experience is required, with previous Point of Sale System experience preferred.
- Language Skills: Excellent communication skills in English and Spanish are essential, with strong organizational skills and the ability to focus attention on guest needs.
- Teamwork: Ability to work well under pressure in a fast-paced environment and work cohesively and collaboratively as part of a team.
In return for your hard work and dedication, we offer a range of benefits and opportunities for growth and development. Our learning programs through our Academies promote growth and development, so you can perform at your full potential. You will also have the opportunity to develop your talent and grow within your property and across the world.
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