Sales and Service Supervisor

hace 5 días


Cádiz, Cádiz, España Accor Hotels A tiempo completo
Role Summary

As a Sales and Service Supervisor at Accor Hotels, you will be responsible for providing exceptional customer experiences while upholding the company's high standards of performance.

Key Responsibilities:
  • Offer courteous and professional service to guests at all times.
  • Rotate through different sub-departments within the Food and Beverage Division or other hotel departments as assigned.
  • Carry out opening and closing procedures for the workplace as designated.
  • Develop a thorough understanding of menu items and recommend food and beverage combinations to guests.
  • Provide a high standard of quality and efficient service in accordance with Standard Operational Procedures.
  • Maintain the cleanliness and organization of the workplace and surrounding areas.
  • Handle guest inquiries in a courteous and efficient manner.
Requirements:
  • Previous experience in the hospitality industry, particularly in food and beverage service, is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Flexibility and adaptability to work in various sub-departments and handle different tasks as assigned.
What We Offer:
  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.


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