Sales and Service Supervisor
hace 5 días
As a Sales and Service Supervisor at Accor Hotels, you will be responsible for providing exceptional customer experiences while upholding the company's high standards of performance.
Key Responsibilities:- Offer courteous and professional service to guests at all times.
- Rotate through different sub-departments within the Food and Beverage Division or other hotel departments as assigned.
- Carry out opening and closing procedures for the workplace as designated.
- Develop a thorough understanding of menu items and recommend food and beverage combinations to guests.
- Provide a high standard of quality and efficient service in accordance with Standard Operational Procedures.
- Maintain the cleanliness and organization of the workplace and surrounding areas.
- Handle guest inquiries in a courteous and efficient manner.
- Previous experience in the hospitality industry, particularly in food and beverage service, is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Flexibility and adaptability to work in various sub-departments and handle different tasks as assigned.
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
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