Cloud Contact Center Developer
hace 1 semana
About Us: Amazon is a leading provider of cloud-based services, with a vision to deliver business applications that are used by millions of companies worldwide. Our team is part of the AWS Solutions organization, working on innovative projects that blend vision with curiosity and real-world experience.
The Role: We are seeking passionate Software Development Engineers to innovate on our new service, Amazon Connect, which enables businesses to deliver engaging customer service experiences. As a developer on our team, you will own code end-to-end from design to development, working closely with senior technical leaders within the team and across AWS.
About You: To succeed in this role, you should have a sound understanding of computer science fundamentals and practical industry experience, with expertise in modern web, SOA, NoSQL databases, AI, ML, Big Data, and more. Your day-to-day work will involve developing scalable, resilient systems while maintaining a constant customer focus.
Your Key Responsibilities Will Include:
- Designing and developing next-generation contact centers
- Working with cross-functional teams to deliver high-quality products
- Maintaining a strong focus on customer needs and satisfaction
Why This Team Is a Great Fit for You: If you enjoy working with a fun team that prides itself on a great work environment, are sensitive to customer needs, and want to be directly responsible for solving real customer problems, then this team is perfect for you.
Qualifications: To apply for this position, you should have at least 3+ years of non-internship professional software development experience, as well as experience programming with at least one software programming language. A Bachelor's degree in computer science or equivalent is also required.
Estimated Salary: $120,000 - $180,000 per year. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.
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