Telecommunication Support Specialist with German and English

hace 2 semanas


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

We are looking for highly motivated individuals to join our team as Telecommunication Support Specialists. This role is ideal for those who enjoy working in a fast-paced environment and have excellent communication skills.

About the Role

In this position, you will be providing customer support across multiple channels, assisting with administrative and technical inquiries, and analyzing and efficiently resolving customer queries on a case-by-case basis.

Requirements

To be successful in this role, you should have:

  • Great German skills (C1+) and solid English skills (B1)
  • A customer-oriented approach with a positive and approachable demeanor
  • Organizational and communicative skills, with the ability to adapt to different situations
  • The ability to work in shifts, learn, and improve along the way
What We Offer

We offer a competitive salary of 3300-3500 BGN GROSS per month, plus performance-based bonuses and referral bonuses. Our benefits package includes paid days off, help with relocation from another city to Sofia or from abroad, full-time employment, and comprehensive initial training.

We also provide flexible working hours, transportation assistance for late shifts, additional medical coverage, and food vouchers worth 100BGN. Furthermore, we offer access to Employee Network Groups for learning and connecting with diverse colleagues.

About Bulgaria

Bulgaria is an emerging destination for professionals, offering excellent career prospects in industries such as IT, BPO, and finance. With its affordable cost of living and rich cultural life, the country ensures a great work-life balance. Its strategic location in Europe and growing business environment make it an attractive place to develop your career and enjoy a high quality of life.



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