Customer Relationship Manager for Pet Health Portfolio
hace 2 días
**About Elanco**
At Elanco, we are a global leader in animal health, dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. Our vision is 'Food and Companionship Enriching Life', and our approach to sustainability – the Elanco Healthy Purpose – aims to advance the health of animals, people, the planet, and our enterprise.
**Our Culture**
We pride ourselves on fostering a diverse and inclusive work environment where diversity is the driving force behind innovation, creativity, and overall business success. We value and champion new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
**Job Description:**
The primary objective of this role is to develop product demand among targeted end customers through digital channels. This involves developing and maintaining privileged relationships with customers to increase product demand, especially among customer segments not visited by the sales force, and retaining them.
You will be responsible for managing all aspects related to customer relationships, including managing customer needs, questions, and experiences with products or services. You will also carry out prospecting actions in the market, informing customers about special campaigns, providing information on the product portfolio, and implementing the Elanco commercial strategy to achieve business goals and growth.
**Key Responsibilities:**
* Increase Pet Health portfolio growth by virtual calls*
* Lead business development for Pet Health Accounts*
* Ensure Sell-out plans in Pet Health Accounts C and D*
* Identify and assess customer needs*
* Uncover customers' solvable problems and opportunities*
* Incorporate the Elanco product portfolio as part of the solution*
* Respond to customer requests/questions regarding Elanco products*
**Salary Information:** The estimated salary for this position is $65,000 - $85,000 per year, based on industry standards and location.
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