Customer Experience Operations Associate Project Manager

hace 2 semanas


Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

About Axionova Engineering Ltd.
At Axionova, we deliver innovative engineering solutions designed to make a tangible impact. We believe in enabling meaningful change through solutions that combine cutting-edge technology with a deep understanding of our customers' needs.

The Impact You'll Make
  • Manage and optimize systems to collect and analyze Customer Experience (CX) and Employee Experience (EX) feedback.
  • Gather feedback from clients, stakeholders, and employees regarding their experiences with Axionova's Advantage Center and engineering services.
  • Organize, analyze, and visualize customer data to derive actionable insights into the customer experience.

As a key member of our team, you will collaborate with some of the brightest and most innovative people in the industry to drive business growth and excellence.

About the Job

We are seeking an experienced Customer Experience Operations Associate Project Manager to join our team. As a vital component of our operations, you will play a crucial role in shaping our customer experience strategy and driving business results.

$83,000 - $115,000 per year (estimated salary range based on location and experience)

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary and bonus structure.
  • A generous 401(k) matching program.
  • Flexible work arrangements and remote work options.
  • A vibrant company culture that values diversity, equity, and inclusion.
  • Ongoing training and professional development opportunities.


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