Sales Support Quoting Specialist
hace 1 mes
Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.
Our mission is to serve our Field Sales team with best-in-class Sales Process and Tools support and enablement to achieve Sales goals.
In this role, you will have the opportunity to make a significant impact for our Field Sales team and Company every day, while simultaneously building upon your existing skill-sets.
The role will allow you to develop a variety of skills that will contribute to your career while working with a team of talented people who help our dynamic range of customers.
Responsibilities:
- Provide daily support to our Field Sales organization via phone, email, web channels.
- Support to include but are not limited to: Salesforce CRM, quoting, order processing, data and contract management.
- Provide quality assurance support for our sales processes and tools.
- Create training content to support our sales processes and tools.
- Develop your business acumen by working with Field Sales to understand how they utilize our systems to solve their business challenges.
- Collaborating with different AVEVA departments, including Business Operations, IT, Support, Customer Success, and Product Management to deliver and improve service to our Account Managers.
- Helping define and maintain sales processes and data governance.
- Grow your technical skill-set by developing a solid foundation in Salesforce, including CPQ, sales methodologies, sales business intelligence, and content management systems.
- Work on other projects relevant to the Sales Support Team.
Requirements:
- Fluency in English is required.
- 1-3 years of experience in a sales operations role.
- Experience with software quotes and orders.
- Required experience using CRM, Sales Enablement and CPQ tools - preferably SalesForce CRM & CPQ tools.
- Experience within a technology/software company preferred.
- Strong execution focus and ability to manage ambiguity.
- Ability to manage diverse stakeholders through influence (not control).
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