Customer Service Specialist with German
hace 1 semana
Are you a native German speaker looking for a challenging role in customer support? David Kennedy Recruitment is currently working with a leading Online Casino Gaming Company to find the ideal candidate for this position. Located in Qormi, Malta, this opportunity offers a unique blend of office and remote work, allowing you to maintain a healthy work-life balance.
Job SummaryWe are seeking an experienced Customer Support Representative with fluency in German to join our team. As a key member of our customer service team, you will be responsible for resolving customer inquiries in a timely and professional manner. Your excellent communication skills, both written and verbal, will enable you to effectively address customer concerns and provide solutions.
Key Responsibilities- Respond to customer inquiries via email, maintaining a positive and empathetic attitude towards customers
- Evaluate and make decisions based on defined policies and guidelines
- Native or fluent German speaker (both verbal and written)
- Good command of English
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable individual with attention to detail
This role offers a competitive salary package, including:
- A base salary of €35,000 per annum
- Extra days of vacation on top of common allowance
- Free fruit, tea, and coffee
- Ability to work from home when working late shifts and weekends
- Team performance bonus and working from home allowance
- Corporate discounts for gym memberships, shops, and taxis
- Private Health Insurance, eye care tests, health and well-being professional support
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