German Customer Service Representative with Global Reach
hace 4 días
About Our Company: We are a leading customer service solutions provider, dedicated to delivering exceptional support experiences. Based in Athens, Greece, our team offers flexible work arrangements, allowing you to choose between working on-site or remotely from anywhere in the country.
Position: German Customer Service Advisor
Location: Athens, Greece (Remote or On-site)
Type: Full-time
Key Responsibilities:
- Provide top-notch customer service to German-speaking clients via phone, email, and chat.
- Efficiently resolve customer inquiries while maintaining a professional demeanor.
- Offer detailed product and service information to meet customers' needs.
- Collaborate with internal teams to ensure seamless customer experiences.
- Keep accurate records of customer interactions and follow-ups.
Requirements:
- Native or fluent German language skills (written and spoken).
- Effective communication skills in English.
- Strong problem-solving abilities and customer-centric mindset.
- Previous customer service experience is a plus but not required.
- Ability to work remotely from anywhere in Greece or on-site in Athens.
What We Offer:
- A competitive salary with performance-based bonuses, estimated to be around €28,000 - €35,000 per year.
- Flexible working options: remote or on-site arrangements.
- Comprehensive health insurance and other social benefits.
- Ongoing training and career development opportunities to enhance your skills and expertise.
- A dynamic and diverse working environment that fosters growth and collaboration.
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