German Speaking Customer Service Representative with Hungarian Flexibility

hace 2 días


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

We are seeking a German-speaking customer service specialist to join our team at Wibit Consulting & Services (Wibitcs). This remote role offers the flexibility to work from the comfort of your home in Hungary while being part of a dynamic team.

**About the Role**:
As a German-speaking customer service specialist, you will be the voice of our client by responding to customer inquiries with promptness and professionalism. You will deliver exceptional service, provide accurate information, master documentation, escalate when needed, route calls smartly, spot trends and patterns, and meet quality standards.

**Key Responsibilities**:
* Deliver Exceptional Service: Respond to customer inquiries with promptness and professionalism.
* Provide Accurate Information: Dive deep into resources to deliver precise and timely answers via phone, email, and live chat channels.
* Master Documentation: Keep meticulous records of all customer interactions and navigate internal and external documentation seamlessly.
* Escalate When Needed: Identify complex issues and escalate them to the right internal teams for swift resolution.
* Route Calls Smartly: Manage incoming calls by routing them to the appropriate resources while keeping accurate records of each interaction.
* Spot Trends and Patterns: Analyze customer interactions to identify trends and communicate insights that can improve service delivery.
* Meet Quality Standards: Aim for the highest standards of customer satisfaction by adhering to established protocols, KPIs, and quality guidelines set by our clients.

**Requirements**:
* Language Proficiency: Fluency in German (C1 level) and excellent verbal and written communication skills in English.
* Tech-Savvy: Strong user knowledge of common PC applications and ability to navigate various software platforms.
* Interpersonal Skills: Flexibility, friendliness, resilience, and reliability in interactions.
* Effective Communicator: Linguistic fluency and clear pronunciation in German.
* Team-Oriented: Thrive in team settings, contributing positively to the group dynamic and fostering collaboration.

**What We Offer**:
* Attractive Remuneration: Enjoy a competitive salary package reflecting your skills and experience ($45,000 - $60,000 per year, depending on qualifications).
* Job Security: Benefit from an indefinite contract, giving you peace of mind in your career.
* Comprehensive Health Benefits: Access private health and life insurance for your well-being.
* Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts.
* Growth Opportunities: We provide guidance and resources to reach your full potential in your career.



  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Role in CroatiaWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at David Kennedy Recruitment. This exciting opportunity is based in Zagreb, Croatia, and offers the chance to work with a reputable BPO company.Job SummaryThis full-time position involves delivering exceptional customer service to...


  • Madrid, Madrid, España Recruitment Direct A tiempo completo

    Job TitleGerman Speaking Customer Service Representative for Banking SectorAbout the RoleWe are seeking a highly motivated and fluent German-speaking customer service representative to join our team in providing exceptional support to banking clients.ResponsibilitiesAssist customers with general banking inquiries, account access issues, transfers, and other...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    OverviewDavid Kennedy Recruitment is partnering with a renowned Business Process Outsourcing (BPO) company to find skilled German-speaking professionals for the position of German Language Customer Service Representative. This role offers a unique opportunity to work remotely from Hungary and be part of a dynamic team that prioritizes employee...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About the Company: Cross Border Talents is a leading global company seeking enthusiastic and motivated customer service representatives to join our team in Greece. As a German-speaking representative, you will provide high-quality customer service to clients via phone, email, and chat. We offer a dynamic and supportive environment where you can develop your...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Job Title: Customer Service Representative With GermanDescription: We are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer...


  • Madrid, Madrid, España Jordan martorell s.l. A tiempo completo

    German Speaking Customer Support RepresentativeWe are seeking a highly motivated German speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will provide excellent customer service and support to our clients across various channels.Your responsibilities will include answering customer...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Customer Service Representative OpportunityWe are seeking a skilled German speaker to join our team as a Customer Service Representative in Sofia.About the Role:We are looking for a customer-focused professional who can handle inquiries, resolve issues efficiently, and provide top-notch support to our clients. As part of our team, you will work with...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About Cross Border Talents: We strive to deliver exceptional customer experiences. Our company is currently seeking a dedicated and enthusiastic German-speaking Customer Service Representative to join our remote team based in Greece.**Key Responsibilities:**• Provide outstanding customer service to German-speaking clients via phone, email, and chat,•...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **Job Title:** Customer Service Representative in Bratislava with German Language Skills**Company Overview:**We are a dynamic team at Cross Border Talents, offering exciting career opportunities for German speakers in Slovakia. As a leading company in the industry, we strive to deliver exceptional services and foster a positive work environment. If you are...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About Cross Border Talents: As a renowned company, we take pride in delivering exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German-speaking Customer Service Advisor to join our remote team based in Greece.Job DescriptionWe are looking for a highly skilled individual to provide outstanding customer service to...


  • Madrid, Madrid, España Remotely Talents A tiempo completo

    Remotely Talents is seeking a German-speaking Customer Care Specialist to join our team. **About the Role:**We are on the lookout for passionate customer care professionals who are fluent in German and can deliver exceptional service to clients.**Key Responsibilities:**• Respond to customer inquiries via phone, email, and live chat channels with promptness...


  • Madrid, Madrid, España Domestic & General Service GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About Us: As Cross Border Talents, we strive to deliver exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German-speaking representative to join our remote team in Greece. If you are passionate about helping others and are fluent in German, your application is welcome.Key Responsibilities:Provide top-notch customer...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Innovative Remote Customer Care Opportunities with Wibit Consulting & Services (Wibitcs)We are partnering with a highly-regarded BPO to recruit experienced German-speaking Customer Service Specialists for a fully remote position in Bosnia Herzegovina. This role is ideal for professionals fluent in German and English, ready to work in a dynamic team...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Job Title: German Speaking Customer Service RepresentativeWe are seeking an experienced Customer Care Specialist to work in our office in Zagreb, Croatia. This is a full-time position that offers a competitive salary and benefits package.


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Remote Customer Care Specialist OpportunityWe are excited to partner with a leading BPO to find experienced German-speaking customer service specialists who can work remotely from North Macedonia.This is an exceptional chance to join a supportive and collaborative team dedicated to providing top-notch service to an e-commerce brand's customer base.About the...


  • Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completo

    We are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Highly skilled Customer Service Representatives are sought after by David Kennedy Recruitment to fill a full-time position at a BPO with excellent employee satisfaction ratings in Slovenia. This German-speaking role offers a remote work opportunity.About the RoleThis is an exciting chance to deliver exceptional customer service as a Customer Service...


  • Madrid, Madrid, España Work International A tiempo completo

    About Work International">We are a global company dedicated to providing exceptional customer service. Our team of professionals is committed to delivering top-notch support to our clients, and we're looking for talented individuals like you to join us.">Job Summary">We're seeking an English speaking Customer Service Representative to join our team based in...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are seeking a highly skilled German-speaking Customer Service Representative to join our dynamic team at Cross Border Talents. As a leading company in the industry, we offer exciting career opportunities for individuals who are fluent in German and passionate about delivering exceptional customer service.About the RoleThis is a unique opportunity to work...