Apple Support College Program Home Advisor Professional
hace 2 días
Company Overview
At Apple, we foster an environment that combines dedication, creativity, innovation, and fun to deliver the ultimate customer experience. We see each customer interaction as an opportunity to delight, engage, and inspire by focusing on the smallest of details.
Job Summary
We're looking for a problem solver who can connect with others, help friends and family troubleshoot issues, and is curious about why things work the way they do. As an Apple Support College Advisor, you'll engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer.
Key Responsibilities
- Help fix technical issues while providing an exceptional customer experience.
- Listen to our customers and use your technical expertise, creativity, passion, and documented troubleshooting flow to meet their needs.
Requirements
- You must be enrolled through May 2027 or later in at least one class at a university in the U.S. pursuing a bachelor's degree or higher.
- You need a quiet home workspace, ergonomic chair, desk, and a hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency.
- You must be available for nine weeks of part-time paid training on a set schedule totaling 24 hours a week: four, four-hour shifts during the week and one 8-hour shift on Saturdays.
- After training, you'll be available to work 20 weekly hours, similar to the training schedule.
- You can flex up or down in weekly hours when school is not in session, based on business needs.
- You must be able to meet a minimum typing speed of 40 WPM while talking with customers.
- You will need to complete a pre-employment assessment, background check, and initial training.
- A 2.7 GPA is also required.
- Possessing a major in Business, Communications, Computer Science, Engineering, or any other tech-related field is preferred.
Compensation and Benefits
We offer competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development. We provide opportunities for employees to explore their potential.
Inclusion and Diversity
We are committed to fostering a culture where everyone feels seen, heard, and inspired to do their best work. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for creating this environment.
Salary Estimate
The estimated salary range for this position is around $45,000 - $55,000 per year, depending on your location and level of experience.
-
Tech Support Specialist
hace 5 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completoAt Apple, we believe that a customer-centric approach and innovative spirit are essential to delivering exceptional experiences.We're committed to fostering a culture where every individual feels valued, empowered, and inspired to excel in their role.If you're passionate about problem-solving, possess excellent communication skills, and thrive in a...
-
Technical Support Representative
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completo**Company Overview**: At Apple Inc., we believe that dedication, a fun environment, creativity, and innovation fuel the ultimate customer experience. We strive to delight, engage, and inspire our customers with every interaction. By focusing on the smallest details, we can make a huge impact.**Job Description**: As a Technical Support Representative at Apple...
-
Global Business Support Professional
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston Slu A tiempo completoHotelston SLU, a leading wholesale travel service reservation company, offers an exciting opportunity for an Italian Customer Support Specialist. We cater to over 10,000 travel agents and tour operators in 15+ countries, providing top-notch price and after-sale support to professionals and end-customers.We're growing and looking for someone with exceptional...
-
Travel Industry Customer Support Professional
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston Slu A tiempo completoCompany Overview: Hotelston SLU is a wholesale travel service reservation company, serving over 10,000 travel agents and tour operators across 15+ countries. Our mission is to provide the best price and after-sale support for travel business professionals and end-customers.">About the Role: As an Italian Customer Support Specialist, you will be responsible...
-
Customer Support Professional Senior
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Infloww A tiempo completoAbout Infloww Infloww is a global company that has been growing rapidly since its inception. Our mission is to provide top-notch services to our customers, and we are looking for a dedicated professional to join our European customer service team. Job Description We are seeking a Senior Customer Support Agent to provide exceptional support to our...
-
Infloww Customer Support Professional
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Infloww A tiempo completoAbout UsInfloww is a cutting-edge company that aims to revolutionize the tech industry by catering to the underserved needs of creative professionals. Our journey began with the development of the Infloww CRM, a platform designed specifically for the 3+ million OnlyFans creators. However, this marked just the beginning of our journey. Today, we are...
-
Italian Business Travel Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston Slu A tiempo completoHotelston SLU is a wholesale travel service reservation company with an online platform, Hotelston.Com, used by over 10,000 travel agents and tour operators in more than 15 countries.We are committed to providing the best prices and exceptional after-sales support for travel industry professionals and end-customers.To achieve this goal, we are seeking an...
-
International Travel Industry Support Specialist
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston Slu A tiempo completo**Hotelston Slu Overview**Hotelston Slu is a wholesale travel service reservation company operating globally with over 10,000 travel agents and tour operators in more than 15 countries. Our goal is to provide the best possible experience for business professionals and end-customers alike.**Job Summary**We are seeking an experienced International Travel...
-
Residential Program Manager
hace 5 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Covenant House California A tiempo completo**Company Overview**Covenant House California is a pioneering organization dedicated to providing transitional housing and support services to youth experiencing homelessness. Our commitment to empowering young people to fulfill their dreams drives our mission to make a lasting impact in the community.**Job Description**The Director of Residential Services...
-
Professional en Recuperación Personal y Social
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Intercentros Ballesol A tiempo completoIntercentros Ballesol busca a un Professional en Recuperación Personal y Social para formar parte de nuestro equipo especializado en el cuidado de personas mayores desde 1980.En nuestras residencias, nuestros profesionales se convierten en su hogar desde el primer momento gracias a la atención personalizada que proporcionamos para garantizar su...
-
Technical Support Specialist
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Crit Interim España Ett.This is an exciting opportunity for a customer-focused individual to provide technical support and problem-solving abilities to our clients via various communication channels.The successful candidate will have excellent communication skills, be...
-
Travel Healthcare Professional Opportunity
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Epic Travel Staffing A tiempo completoAbout Epic Travel StaffingWe are a leading provider of healthcare staffing solutions, dedicated to delivering exceptional service and support to our travelers.Salary InformationThe estimated salary for this position is $120-$150 per hour, depending on experience and location. This translates to a weekly income of approximately $2,400-$3,000.Job DescriptionWe...
-
Transitional Housing Program Manager
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Covenant House California A tiempo completoAbout the RoleCovenant House California is excited to announce the launch of its new Transitional Housing Program in Hayward, CA. We are seeking a seasoned professional to lead this initiative as our Director of Residential Services.About UsAs a leading provider of youth-focused services, we are committed to meeting young people where they are, accepting...
-
Global Professional Event Coordinator
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Pharmiweb A tiempo completoAbout the Role:At Pharmiweb, we are seeking a skilled Global Professional Event Coordinator to join our team. This role will be responsible for the end-to-end planning and execution of global engagement programs, including medical education, advisory boards, expert input forums, Consulting Service Agreements (CSAs), and scientific input engagements.About the...
-
F&B Service Professional
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott International A tiempo completoAbout the Role:We are seeking a skilled F&B Service Professional to join our team at The Ritz-Carlton Tenerife Abama. As a key member of our food and beverage team, you will be responsible for delivering exceptional guest experiences in our restaurants and bars.Job Summary:The F&B Service Professional will be responsible for providing outstanding service to...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCareer OverviewAs a Technical Support Specialist at Crit Interim España Ett, you will play a vital role in providing top-notch technical support and problem-solving skills to customers. This is an exciting opportunity for those passionate about delivering exceptional customer service and ensuring customer satisfaction.Job SummaryWe are seeking a highly...
-
Technical Support Specialist for Italian-Speaking Users
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completoWe are a leading technology services company in Spain, present in the market since 1995.About the RoleThis is a full-time position with paid training and opportunities for growth within our internationally-reaching organization.As a Technical Support Specialist, you will be part of our Service Desk team, providing technical support and IT solutions to...
-
Cycling Industry Professional Wanted
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Free Motion A tiempo completoCompany OverviewFree Motion is a leading bicycle rental service and repair center in the Canary Islands, boasting over 20 years of experience. With a team of around 100 passionate professionals, we cater to international cyclists and offer guided tours, mechanical assistance, and employment opportunities. Job DescriptionWe are seeking a highly skilled Shop...
-
German Speaking Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completoAbout SeremSerem is a leading Spanish technology services company present in the market since 1995, with over 600 employees working on national and international IT projects. We pride ourselves on our multicultural and inclusive work environment where diversity is valued and respected.Our commitment to corporate social responsibility extends beyond business...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España domestiko A tiempo completoJob OverviewDomestiko is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesCustomer Interaction: Engage with customers via various communication...