Italian Business Travel Support Specialist
hace 3 semanas
Hotelston SLU is a wholesale travel service reservation company with an online platform, Hotelston.Com, used by over 10,000 travel agents and tour operators in more than 15 countries.
We are committed to providing the best prices and exceptional after-sales support for travel industry professionals and end-customers.
To achieve this goal, we are seeking an Italian Customer Support Specialist who will be responsible for:
- Providing timely customer support via phone and email
- Managing travel service bookings, including hotels, transfers, and attractions
- Resolving customer complaints and issues
- Reviewing and managing contracts
- Handling special offers and promotions
The ideal candidate should possess:
- Fluency in both spoken and written Italian
- Excellent knowledge of English
- Attention to detail and critical thinking skills
- Ability to multitask and prioritize tasks effectively
- Strong customer-oriented communication skills
As a valued member of our team, you will enjoy:
- A competitive salary, estimated at $40,000 per year, based on the location and industry standards
- Superior offers on your holiday or travel services
- Ongoing investments in your professional development
- The possibility of working from home two days a week
- A modern office in the center of Santa Cruz, with free parking and a relaxed atmosphere
We are dedicated to creating a positive work environment with opportunities for growth and collaboration.
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