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Senior Account Manager

hace 2 meses


Málaga, Málaga, España Webhelp Spain A tiempo completo
About the Role

We are seeking a highly motivated and experienced Senior Account Manager to join our team in Malaga. As a key member of our sales team, you will be responsible for securing new customer wins for Cloud and maximizing up-sell and cross-sell opportunities.

Key Responsibilities
  • Secure new customer wins for Cloud
  • Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners
  • Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution
  • Collaborate with local TCM on pipeline and partner introductions
  • Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
  • Control main performance indicators and run rates of pipeline
  • Establish a foundation for how technology and services can meet customer/partner needs
Requirements
  • Native or proficient in Swedish plus fluent in English
  • 3-6+ years of technology related sales or business development experience
  • Experience working within a partner ecosystem and technical sales environment preferred
  • Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
  • Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
  • Fundamentals certification required
  • Understand cloud deployment and adoption planning
  • Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology