Operational Manager
hace 6 días
About Four Seasons: We're a team that thrives on connection and mutual respect. Our people deliver exceptional guest experiences by providing a world-class employee experience and fostering a culture of luxury with heart.
About the Location: The Four Seasons Resort Mallorca boasts breathtaking views of the Mediterranean, backed by the stunning Formentor Peninsula. This historic property is currently undergoing restoration and will open its doors as a Four Seasons resort in 2024.
Key Responsibilities:
- Ensure daily operations on assigned floors meet high standards of cleanliness and guest satisfaction.
- Supervise housekeeping staff, provide training, support, and performance evaluations.
- Conduct regular inspections of guest rooms and common areas to ensure quality standards are met.
- Address guest inquiries and concerns promptly, ensuring timely resolution.
- Collaborate with other departments to coordinate guest services and maintain seamless operations.
Our Ideal Candidate:
- Experience in Hospitality: Previous supervisory or managerial role in a hotel or hospitality environment, specifically in housekeeping or operations.
- Strong Leadership Skills: Proven ability to lead, motivate, and manage a team effectively, fostering a positive work environment and driving high performance.
- Attention to Detail: Exceptional attention to detail in inspecting guest rooms and public areas to ensure cleanliness and adherence to the hotel's standards.
- Excellent Communication Skills: Strong verbal and written communication skills to interact effectively with team members, guests, and other departments.
- Customer Service Orientation: A strong focus on guest satisfaction and the ability to address guest inquiries or complaints promptly and professionally.
- Problem-Solving Abilities: Competence in identifying issues quickly and implementing effective solutions to maintain operational efficiency.
- Time Management Skills: Ability to prioritize tasks and manage time effectively to meet deadlines, especially during peak hours.
Estimated Salary: €50,000 - €60,000 per annum, depending on experience
The salary range reflects the importance of this role in delivering exceptional guest experiences and maintaining the high standards of our properties.
What We Offer: A competitive salary, opportunities for career growth, and a chance to be part of a dynamic team that values connection and mutual respect.
-
Luxury Villa Operations Manager
hace 4 días
Palma, Baleares, España Le Collectionist A tiempo completoWe are seeking an experienced Luxury Villa Operations Manager to join our team in Mallorca. This is a critical role that requires strong leadership and operational skills to ensure the highest level of guest satisfaction.About Le CollectionistAt Le Collectionist, we have been transforming holiday home rentals into exceptional experiences since 2014. We...
-
Hotel Operations Manager
hace 9 horas
Palma, Baleares, España Sarena De Muro Resort Mallorca A tiempo completoAbout UsSarena De Muro Resort Mallorca, a premier destination by Hyatt, is seeking an exceptional Hotel Operations Manager to lead our Rooms Division. With a rich history of delivering exceptional guest experiences, we're committed to creating a memorable stay for our guests.Compensation and BenefitsOur competitive salary for this role is approximately...
-
Operations Manager
hace 6 días
Palma, Baleares, España Hyatt Hotels Corporation A tiempo completoAre you a seasoned hospitality professional looking for a challenging role? Hyatt Hotels Corporation is seeking an Operations Manager to oversee the day-to-day operations of our 4-star Alua Illa de Menorca Hotel in Menorca, Spain. This is a full-time position that requires a minimum of two years of experience in Deputy General Manager positions.Estimated...
-
Brand Creative Agency Operations Manager
hace 6 días
Palma, Baleares, España Iberostar Management, Sa. A tiempo completoCompany OverviewIberostar Management, Sa. is a pioneering family-owned business operating in 35 countries with its headquarters based in Palma de Mallorca, Spain. Our core values of Passion, Responsibility, Transparency, Creativity, and Humility drive our actions and decisions. We are committed to responsible tourism, as evident from our Wave of Change...
-
IT and OT Systems Manager
hace 2 días
Palma, Baleares, España Mindelta A tiempo completoJob Title: IT and OT Systems ManagerWe are seeking a highly skilled IT and OT Systems Manager to join our team at Mindelta. As an IT and OT Systems Manager, you will be responsible for building and managing OT systems based on Windows LTSC operating systems. This includes system account management, resource allocation, data backup, DR planning & execution,...
-
Groups Operations Manager
hace 1 mes
Palma, Baleares, España Webbeds A tiempo completoAbout UsWebbeds is a leading provider of innovative solutions for group operations, and we're seeking a highly skilled Groups Operations Manager - French Language Expert to join our team.Job Title: Groups Operations Manager - French Language ExpertDepartment: DMC – GroupsAbout the Role:You will be responsible for facilitating group operations with...
-
Senior Contract Manager
hace 1 mes
Palma, Baleares, España Mts Globe 4 Services A tiempo completoJob Title: Senior Contracting Manager PalmaWe are seeking a highly skilled Senior Contracting Manager to join our team at Mts Globe 4 Services in Palma. The successful candidate will be responsible for maintaining and increasing revenue by achieving contracting targets and exploring new business opportunities in the assigned area.Key Responsibilities:•...
-
Client Service Operations Manager
hace 2 meses
Palma, Baleares, España Iberostar A tiempo completoAbout the Role: We are seeking a Client Service & Ops Manager to join our Brand Creative Agency at Iberostar. This is a key leadership position that will play a critical role in maximizing design impact through effective leadership, operational efficiency, and client-focused approach.Key Responsibilities:Develop and implement a clear vision and long-term...
-
Senior Spa Operations Manager
hace 6 días
Palma, Baleares, España Marriott International A tiempo completoCompany Overview:Marriott International is a leading hospitality company that operates luxury hotels and resorts around the world. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.Job Summary:We are seeking a highly skilled Senior Spa Operations Manager to join our team at...
-
High-End Restaurant Operations Manager
hace 1 mes
Palma, Baleares, España Four Seasons A tiempo completoAbout Four Seasons: At Four Seasons, we are a collective of individuals who strive for excellence, aiming to create exceptional experiences for our guests. Our employee experience and company culture are world-class, enabling our team members to deliver memorable guest interactions. We believe in recognizing familiar faces, welcoming new ones, and treating...
-
Restaurant Operations Manager
hace 2 meses
Palma, Baleares, España Four Seasons A tiempo completoAbout Four SeasonsFour Seasons is a global leader in luxury hospitality. We empower our team members to deliver exceptional guest experiences through a world-class employee experience and company culture.About the LocationThe Four Seasons Resort Mallorca is a historic property located on the Formentor Peninsula, offering breathtaking views of the...
-
Senior Accommodations Manager
hace 1 semana
Palma, Baleares, España Marriott International A tiempo completoJob Summary: Marriott International seeks an experienced and skilled Senior Accommodations Manager to oversee the execution of all operations in the rooms area departments. The ideal candidate will have a proven track record of improving guest and employee satisfaction while maximizing departmental financial performance.Candidate Profile: High school diploma...
-
Travel Partnership Marketing Manager
hace 10 horas
Palma, Baleares, España Hotelbeds Group A tiempo completoHotelbeds Group: A Leading Travel Technology PartnerWe are seeking a skilled Marketing Manager to lead our paid partnership initiatives, driving growth and enhancing brand visibility in the B2B sector.About UsAs the world's leading travel technology partner, we connect and empower local and global brands across the globe. Our network of 300,000 hotels...
-
Hospitality Operations Manager
hace 1 mes
Palma, Baleares, España Four Seasons A tiempo completoAbout Four SeasonsAt Four Seasons, we are a collective of individuals who strive to create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our team members around the world enable us to deliver these experiences by providing a world-class employee experience and company culture.About This...
-
Room Service Operations Manager
hace 1 mes
Palma, Baleares, España Four Seasons Hotels Ltd A tiempo completoAbout Four Seasons Resort MallorcaLocated on the picturesque Formentor Peninsula, our resort offers breathtaking views of the Mediterranean and the surrounding landscapes. As a Five-Star luxury property, we are committed to providing exceptional guest experiences through a world-class employee experience and company culture.Job SummaryWe are seeking an...
-
Creative Leadership
hace 1 mes
Palma, Baleares, España Iberostar A tiempo completoWe are seeking a highly skilled Creative Leadership & Design Operations Manager to join our Brand Creative Agency in Palma de Mallorca, Spain. Located in the heart of the Mediterranean, Iberostar is a 100% family-owned business with a passion for responsible tourism and innovation. Our Values: Passion, Responsibility, Transparency, Creativity, and Humility...
-
Room Service Manager for In-Room Dining
hace 4 días
Palma, Baleares, España Four Seasons A tiempo completoAbout Four Seasons: We believe in a culture that is built on luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to excellence. At Four Seasons, we strive to create impressions that will stay with you for a lifetime. We recognize a familiar face, welcome a new...
-
Senior Business Development Account Manager
hace 4 semanas
Palma, Baleares, España MTS Globe A tiempo completoMTS Globe is a leading incoming company in Europe, boasting a vast network of 65 destination offices across 19 countries. Our presence extends to the Mediterranean Sea, Atlantic Ocean, Northern Africa, Black Sea, Arabian Gulf, and Mexico's Caribbean Coast.We serve over 6.3 million customers annually, offering 31 million overnight stays in over 20,000 hotels....
-
Food Service Operations Manager
hace 1 mes
Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completoAbout Four SeasonsFour Seasons is a global leader in luxury hospitality, driven by our people and guided by our values. We create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our employee experience and company culture are key to enabling our people to deliver exceptional guest...
-
Hotel Operations Manager
hace 1 mes
Palma, Baleares, España Mandarin Oriental Hotel Group A tiempo completoAbout UsMandarin Oriental Hotel Group is a renowned hospitality company that brings world-class luxury to its guests. Our properties are located in some of the most desirable destinations around the globe, offering an unparalleled level of service and amenities.Salary and BenefitsThe estimated annual salary for this role is €55,000 - €70,000, depending...