Hotel Operations Manager
hace 3 semanas
About Us
Sarena De Muro Resort Mallorca, a premier destination by Hyatt, is seeking an exceptional Hotel Operations Manager to lead our Rooms Division. With a rich history of delivering exceptional guest experiences, we're committed to creating a memorable stay for our guests.
Compensation and Benefits
Our competitive salary for this role is approximately $90,000 - $110,000 per year, based on industry standards and location. Additionally, you'll enjoy a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional growth.
Job Description
- We are looking for a skilled leader with at least 4 years of experience in a senior role in a hotel's Rooms area to manage the daily operations of our front desk, housekeeping, concierge, and other related departments.
- The ideal candidate will have a proven track record of developing and implementing operational policies and procedures, ensuring compliance with hotel standards, quality assurance, and health and safety regulations.
- You will be responsible for forecasting occupancy, staffing, and other operational needs, as well as preparing and managing the departmental budget to ensure cost control and revenue optimization.
- Your strong leadership skills and ability to motivate and support your team will be essential in driving exceptional guest service and achieving departmental goals.
- You will work closely with our Engineering team to maintain a visually appealing and functional property, conducting regular property walks and collaborating on initiatives to improve the overall guest experience.
Requirements and Qualifications
- A Service-oriented style with professional presentation skills is essential for this role.
- At least 4 years of experience in a senior role in a hotel's Rooms area is required.
- Proven leadership skills, including the ability to develop and implement operational policies and procedures, are necessary.
- Hospitality degree or equivalent experience is an asset.
- Must possess high energy, entrepreneurial spirit, motivational leadership, effective communication, and the ability to improve the bottom line.
Why Join Our Team?
Sarena De Muro Resort Mallorca offers a dynamic and supportive work environment that fosters growth and development. We're committed to creating a diverse and inclusive workplace, where every employee feels valued and empowered to succeed.
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