Room Service Operations Manager
hace 3 días
About Four Seasons Resort Mallorca
Located on the picturesque Formentor Peninsula, our resort offers breathtaking views of the Mediterranean and the surrounding landscapes. As a Five-Star luxury property, we are committed to providing exceptional guest experiences through a world-class employee experience and company culture.
Job Summary
We are seeking an experienced In Room Dining Manager to join our team. As a key member of our Food & Beverage department, you will be responsible for overseeing the daily operations of our in-room dining service, ensuring that every guest receives a personalized and memorable experience.
Key Responsibilities
• Select, train, evaluate, lead, motivate, coach, and discipline all employees and supervisors in the Hotel's In Room Dining Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the In Room Dining area and make recommendations for corrections and improvements as needed.
Requirements
We are looking for a candidate with 2-3 years of Food & Beverage and Management experience, preferably in fine dining or Room Service setting. A sincere willingness to provide service to residents, guests, and peers is essential. Good organizational skills, with the ability to work independently, are also required.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience
What We Offer
As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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